The Official Website for the City of Colleyville, Texas

Police Department

A Message from the Chief of Police

On behalf of the Colleyville Police Department I would like to welcome you to our webpage.  The Colleyville Police Department is an organization that values Integrity, Service and Innovation. 

Our employees are dedicated to maintaining the high quality of life our residents enjoy.  I hope you find the information we provide useful.  Colleyville is a great place to live, work and play.  

If you are interested in a career in law enforcement, I encourage you to visit our recruitment page and find out more about our proud organization.


Colleyville Justice Center
5201 Riverwalk Drive
Colleyville, Texas 76034
Phone: 817.503.1200
Fax: 817.503.1209

In an emergency dial 9-1-1
Non-Emergency: 817.743.4522 (NETCOM)


Mission statement and Values 

The mission of the Colleyville Police Department is to  provide exceptional police services, in partnership with the community, ensuring safe and secure neighborhoods that support Colleyville's unique quality of life.

The values of the Colleyville Police Department are:

Integrity - an unwavering commitment to doing what is right through honesty and respect.

Service - working together with the community in a positive and responsive manner that is summed up as: we care and we deliver.

Innovation - exploring efficient and productive ways to ensure excellent stewardship of the City's resources and the highest level of police service.



Texas best practices logo

Texas Police Chiefs Association Best Practices Law Enforcement Recognition Program is a voluntary process where police agencies in Texas prove their compliance with 164 Texas Law Enforcement Best Practices. These Best Practices were carefully developed by Texas Law Enforcement professionals to assist agencies in the efficient and effective delivery of service, the reduction of risk and the protection of individual’s rights.

While similar in nature to the national accreditation program, the Best Practices Recognition Program is designed specifically for Texas Law Enforcement. The Texas Legislature demands a great deal of professional law enforcement in Texas and the Best Practices were specifically designed to aid Texas agencies in meeting those demands and providing the best quality of service to the people of our State. The Colleyville Police Department received the initial recognition award on August 15, 2015.



Solicitation Information 


The Colleyville City Council approved a new solicitation ordinance which now requires permits for all Commercial Home Solicitation, Commercial Home Distribution (handbill distributors) and Itinerant Vendors
You can review all the new requirements and citizen remedies in Solicitation Guidelines for Citizens and Applicants.
Residents, please remember you can help by placing "No Soliciting" signs near your front door. Please contact the police department at (817) 503-1200 if you have any questions.

View a complete list of approved permits
. This document will be updated as new permits are approved.

View information on the city's NO KNOCK list.



Police Recruiting and Hiring 


Police Officer requirements and qualifications are provided in link.





Colleyville citizens play an important role in stopping crime in Colleyville. To help our citizens help us, we’ve created E-Tips. Click on the E-Tip icon for details.


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Public Information - Police

Crime Reports provides up to date information on crime in Tarrant County. By registering with this secure website you can monitor activity in your neighborhood. Click here to register is a secure website utilized by County & Municipal agencies to quickly provide citizens with important emergency, traffic or community information via text.Click here to register  

Help Nab the Bad Guys is an effort of the Tarrant County district attorney’s office that provides an opportunity for people to aid law enforcement with a web page that archives video, pictures and sketches of people of interest in unsolved cases. Access the site here.


Our Community Policing Philosophy 

The focus of community-oriented policing is not simply responding to crime, but on preventing crime and resolving community problems.  This philosophy rests on the belief that the police and community must work together as partners to solve the contemporary challenges faced in today's society.



Residential Lockbox Program 

The city of Colleyville's residential lockbox program is sponsored by the Colleyville Citizen Police Academy Alumni Association and is designed to expedite access to senior adults in their homes during medical or other emergencies. The lockbox program reduces the likelihood of property damage caused by first responders forcing entry into a home in response to an emergency call.

The residential lockbox program is open to all Colleyville residents who either live alone or must be left alone on a regular basis AND...

-Are age 65 and above, or

-Are under 65 with a major medical issue that could render them incapacitated or unconscious.

Read more about the Residential Lockbox Program...


Police Records

Police Records is a section of the Administration Division. It maintains the official records compiled by all divisions that comprise the Colleyville Police Department.
Read more about police records...


Required Alarm Permit

About 99 percent of business and residential alarm calls responded to by the Colleyville Police Department are false.  Last year the city spent about $216,000 responding to false alarms and nearly an hour of officers' time for each false alarm call.

The City's Alarm Ordinance 05-1544 required all residential and business alarms to be permitted.

 Click here to read the current ordinance O-11-1796.
In an effort to curb false alarms, increase administrative efficiency, and better serve Colleyville residents, PMAM Alarm Management has been hired to implement False Alarm Management System (FAMS).  The full-service, interactive web-based application is expected to reduce the number of false alarms by 25 percent within 18 months and raise the alarm code compliance rate from 21 percent to 40 percent.
Effective January 2, 2012 PMAM took over management of alarm permits and false alarm fines.


Animal Control

 Animal Control facility in Keller 

The City of  Colleyville has combined its animal control services with the cities of Keller and Southlake. The merger took effect Oct. 1, the start of the city’s fiscal year.

The move will allow all animal control services, including animal shelter services, to be operated from Keller’s existing animal shelter. That shelter is currently undergoing an expansion that is expected to be completed in late 2014. Colleyville previously used the animal shelter in Hurst under an interlocal agreement.  

Combining the animal control services is projected to save money, provide more shelter space, and improve service by extending operational hours for all three cities. Under the agreement, Colleyville’s long-time animal control officer will become an employee of the city of Keller, but will still be based primarily in Colleyville. 



The Colleyville City Council approved an agreement to facilitate regionalization of the city's 9-1-1 communications services and jail operations through a partnership with the cities of Keller and Southlake.


Read more about communications...


Criminal Investigations

The Criminal Investigation Division is responsible for initiating investigations on all criminal reports received by the Police Department.



Departmental Links



City of Colleyville | 100 Main Street, Colleyville, Texas 76034 | 817-503-1000 | Contact the city